What We Collect and Why We Collect It
We collect the information you provide when creating your account — name, contact details, and the mobile wallet number you use for deposits via bKash, Nagad, or Rocket. When a deposit is initiated, the transaction reference and wallet ID are recorded to verify the transfer and
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credit your account balance correctly. We also collect device identifiers and session logs automatically; these help us detect unusual login patterns and protect your account from unauthorised access. Cookies track your session state so you stay logged in across pages without having to re-enter credentials. We
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do not store full payment credentials on our servers — wallet PINs and bank authentication codes stay on your device or your payment provider's system. Your data is processed to fulfil the account contract, prevent fraud, and comply with obligations that apply to the regions where
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we operate. We do not sell your personal data to advertisers or unaffiliated third parties. Some data is shared with payment processors, identity verification partners, and, where required by applicable regulation, with authorities in eligible jurisdictions. Retention periods vary by data type: account records are kept
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while your account is active and for a defined period after closure as required by applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.